1. Scope & Purpose
These Terms govern the use of this peer-to-peer marketplace for adults (18+).
The platform exists solely for the sale of physical and digital goods.
It is not a dating service, escort service, or meeting platform.
2. Eligibility
Users must:
✦ Be at least 18 years old
✦ Be legally capable
✦ Provide truthful and accurate information
✦ False information may result in immediate termination.
3. Platform Role
✦ The platform acts solely as a technical intermediary.
✦ The operator is not a party to transactions between users
✦ Sellers and buyers act independently
✦ The operator is not responsible for user-generated content
3a. Fees & Commission
✦ There is no subscription fee.
✦ Instead, a 12% transaction-based service fee applies:
✦ Charged on every successful transaction
✦ Applies to selling and buying activities where legally permissible
✦ Automatically processed during payment
✦ The platform may adjust fees with prior notice.
4. Permitted Content
Users may sell:
✦ Physical goods
✦ Digital content
✦ Live phone or video call services
All content must:
✦ Be created and owned by the seller
✦ Depict only the seller
✦ Involve consenting adults only
5. Authenticity & Content Responsibility
✦ Uploading content of third parties is prohibited
✦ Impersonation and copyright violations are forbidden
✦ Sellers are solely responsible for their listings
✦ Creative or AI-assisted image generation may be used provided the content represents the seller and complies with these Terms.
6. Prohibited Activities
Strictly prohibited:
✦ Content involving minors or animals
✦ Harmful, exploitative, or illegal goods or services
✦ Prostitution, escorting, or arranging real-life meetings
✦ External links to third-party platforms
✦ Exception: Purchased live phone or video calls
✦ Sharing personal contact details
✦ Misuse of user data
6a. Protection of Sellers & User Conduct
The following behavior is forbidden:
✦ Requesting or pressuring sellers for personal contact information
✦ Harassment, threats, coercion, blackmail, or intimidation
✦ Any attempt to cause physical, emotional, reputational, or financial harm
Violations may result in:
✦ Immediate account termination
✦ Loss of access to content
✦ Reporting to authorities
6b. Buyer Responsibilities
Buyers must:
✦ Respect seller boundaries
✦ Use content for personal use only
✦ Not redistribute or misuse content
✦ Communicate respectfully
7. Seller Rules
7.1 Pricing
✦ Minimum price per item: 15€
✦ Price dumping is prohibited.
7.2 Quality Standards
✦ High-quality listings are required.
✦ Showing one’s face is optional.
7.3 External Links
✦ No third-party links except purchased live calls.
7.4 Do No Harm
✦ No involvement of animals or minors.
✦ Illegal behavior will be reported.
7.5 Shipping & Packaging
Guidelines (Physical Goods)
Sellers offering physical goods are required to comply with the following shipping guidelines:
✦ All physical products must be shipped using discreet and odor-proof packaging
✦ Packaging must not reveal the nature of the contents
✦ Sellers are responsible for protecting their personal information, including avoiding real names, return addresses, or identifying details where possible
✦ The platform is not responsible for damages, loss, or disclosure caused by improper packaging
✦ Failure to follow these guidelines may result in account restrictions or suspension.
8. Payments, Refunds & Disputes
8.1 Payments
✦ Payments are processed via third-party payment providers.
✦ Digital goods may be delivered immediately after payment.
8.2 Refunds
✦ Due to the nature of digital content:
✦ No refunds for delivered digital goods unless legally required
✦ Physical goods disputes are handled between users
8.3 Chargebacks
Unjustified chargebacks are considered abuse and may result in:
✦ Account suspension
✦ Permanent bans
✦ Recovery of associated costs
8.4 Dispute Resolution
✦ The platform may mediate disputes but is not obligated to issue refunds.
✦ Decisions are final where legally permissible.
8.5 Delivery of Digital Goods
For the delivery of digital products such as photos or videos:
✦ Sellers are responsible for secure and reliable delivery
✦ The use of common file-sharing services (e.g. cloud-based transfer tools) may be recommended for efficient delivery
✦ Access to digital goods is considered fulfilled once the buyer has been granted access or download availability
✦ The platform does not host or store large digital files and is not responsible for third-party delivery services used by sellers.
8.6 Delivery Disputes
In the event of a delivery dispute:
✦ For physical goods, buyers and sellers are expected to resolve disputes directly
✦ The platform may review disputes but does not guarantee refunds or replacements
✦ Proof of shipment or delivery may be requested from the seller
✦ Improper packaging or failure to follow shipping guidelines may be considered seller fault
✦ For digital goods, delivery is considered complete once access has been provided.
✦ Disputes based on dissatisfaction or change of mind do not constitute grounds for a refund unless legally required.
✦ The platform reserves the right to make a final decision where mediation is provided.
9. DMCA & Content Takedown
Copyright or rights infringement claims must include:
✦ Identification of the content
✦ Proof of ownership or authorization
✦ Contact information
✦ A good-faith declaration
Requests must be sent to:
contact-sugarshop@proton.me
✦ Valid requests will be reviewed and acted upon promptly.
✦ False claims may result in account termination.
10. Account Suspension & Termination
The platform may remove content or terminate accounts without notice in cases of violations or illegal activity.
11. Liability
✦ Liability is limited to intent and gross negligence where legally permissible.
✦ The platform is not liable for user behavior or transaction outcomes.
12. Governing Law
Where legally permissible, EU law applies, excluding conflict-of-law provisions.
